That is one workflow. So is the enquiry that arrives at 8pm on a Sunday, the quote that takes two days to go out, and the five systems that each hold a different version of the same customer. Mergical works out how your business actually runs, then automates the repetitive parts of it, one at a time.
No cost and no obligation. If automation is not the answer for your business, we will tell you that instead.
This is the same kind of assistant we build for clients, pointed at Mergical instead of at your business. Tell it what is eating your week and it will tell you whether it is worth automating. It will also tell you when it is not.
Answers are general. Rezz gives you the specific one.
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Ring [YOUR PHONE], email hello@mergical.com.au, or use the contact form and you will get a person.
Do not put client details, bank details or anything confidential in here. It is a website assistant, not a secure channel.
Paperwork that files itself, enquiries answered after hours, systems that finally talk to each other, an assistant that knows your own procedures, and an audit that tells you which of those is worth doing first. No rip and replace: you keep the software your team already knows how to use.
Invoices, quotes, purchase orders, timesheets, delivery dockets and compliance forms get read, matched, coded and filed. Anything that does not match cleanly is flagged to a human rather than guessed at.
Website chat, email triage and routing, after-hours capture, enquiry qualification and booking capture. The enquiry that comes in at 8pm on a Sunday is still there as a real job on Monday morning.
Where we started in 2016, and still the foundation of everything else. Making the tools you already pay for talk to each other, so the same information stops being entered three times.
Grounded in your own procedures, price lists and contracts, so a new staff member can ask it what the warranty terms are instead of asking you. Answers cite the document they came from, so they can be checked.
The fixed fee way in. A map of how your business actually works, a ranked list of what is worth automating, and a costed roadmap. You own that document whether or not you continue with us.
You describe what is slow. We tell you honestly whether there is anything here worth doing.
FreeWe sit with the people doing the work and follow the job from enquiry to paid. This is the part most vendors skip.
Fixed feeEvery workflow written down, opportunities ranked by what they are worth against what they cost. Yours to keep.
You own the documentWe build the highest-value workflow first, train your team on it, and document it. Then we look at the next one.
Roughly 2 to 3 weeks after the audit